Airport Ownership:
Liverpool Airport plc is wholly owned by Peel Airports plc, a subsidiary of Peel Holdings, a large property and transport company who also own the Manchester Ship Canal and the Trafford Shopping Centre in Manchester. Peel's airports division also owns Robin Hood Airport (Doncaster Sheffield), a majority holding in Durham Tees Valley Airport and a 50% stake in Sheffield City Airport. The Chairman of Peel Airports is Robert Hough and the Chief Executive is Neil Pakey. Links to the websites of these three airports can be made from our Links page.

The following concessionaires and facilities are present at the Airport:

Information Desk:
This is located on the ground floor (Level 1) concourse and is open from early morning before the first flights depart through until 8pm. It operates as a comprehensive "one-stop-shop", providing all airport, tourism and public transport information.

"Fast Lane" Priority Security Clearance:
Passengers have the option of purchasing a £2 token which enables them to avoid the long queues at Security Control that often form, particularly at peak times. Green-coloured machines are located throughout the terminal and they will accept a mixture of sterling coins and also debit/credit cards. One machine will accept 4 euros if required (ask at the Information Desk for its location). The token is then inserted into one of the automatic barriers on level three, just before descending to level 2. This route then permits access to dedicated X-ray security machines and staff. The airport cannot guarantee that delays will not also happen using this system, especially at peak times. It is also possible that the normal free channel won't be congested at off-peak times. Passengers must make their own judgement.

Shops, Food and Drink outlets:
NB: The hours of trading are at the discretion of the concessionaires subject to individual minimum levels of service agreed with the airport, taking into account seasonal and peak demands. Therefore all outlets will not be open 24 hours a day. However, departing passengers can be assured that refreshment facilities will always be available airside (i.e. after security control) from two hours before the first flight of the day to when the last flight of the day is called for departure.

Level 1 Arrivals area:
Alpha Airport Services - Tax and Duty Free purchases collection point upon return
Arriva Buses and Coaches - information and ticket sales
Caffè Ritazza - coffee shop
O'Briens Coffee Shop
Subway - a superb selection of filled rolls to take away
Terravision Coaches - information and ticket sales
Whistle Stop - small grocery and convenience store
W H Smith - books, magazines, newspapers, etc.

Level 1 Check-in Hall:
Caffè Ritazza - refreshment kiosk
Terravision Coaches - information and ticket sales
Travelex Bureau de Change - currency and travel insurance
plus: airline and tour company ticket desks

Level 3 Landside retail area:
Aintree Village - self service buffet
Bo Shoes
Boots - chemist, toiletries, sandwiches, etc.
Burger King - fast food restaurant
Caffè Ritazza - coffee shop
Caffè Ritazza - refreshment kiosk
Dorothy Perkins - female clothes and accessories
Go Fast Pizza Company
Impressions of Liverpool - souvenirs, Beatles memorabilia, football kits, etc.
Spar - grocery and convenience store
Superdrug - chemist and toiletries
Travelex Bureau de Change - currency and travel insurance (peak periods only)
Weatherspoons "Argosy Bar" - snacks and drinks
W H Smith - books, magazines, newspapers, etc.

Level 2 Airside Departure Lounge:
Alpha Airport Services - Tax and Duty Free shop
Antler
Boots - chemist, toiletries, sandwiches, etc.
Caffè Ritazza - coffee shop
Bijoux Terner - watches, jewellery and fancy goods
SOS - clothing and miscellaneous items
Alpha Sunglasses - sunglasses and accessories
Day Tripper Bar
Self Service Buffet
Starbucks Coffee Lounge.
Travelex Bureau de Change - currency and travel insurance
W H Smith - newspapers, magazines, etc.
W H Smith Books
In the area of gates 1 to 7 (used mainly by easyJet) there are the following units:
Alpha Airport Services - Tax and Duty Free Shop
Caffè Ritazza - coffee shop
Weatherspoons Bar

The following additional facilities are located in the Departure Lounge:
Several Massage Chairs are available for a relaxing five minute massage at a cost of £1. Lifestyles Fitness Suite - free use of several items of equipment at users risk. Travelex ATM cash machines dispense Euros and Dollars by using your credit or debit card. Several pay Internet workstations and Wi-Fi facilities to connect your own laptops.

The Harry Goodwin Photographic Collection:
Allow yourselves some time to view a superb display of photographs taken by the official photographer to the BBC "Top of the Pops" TV show. The main collection is located near gates 2 and 3 and feature pop stars of the 60s, 70s and 80s but there are also photographs of sporting personalities and comedians. A separate collection dedicated exclusively to the Beatles, sponsored by the Liner Hotel in Liverpool, is located near Gate 31.

Level 1 Departure Gate area:
Caffè Ritazza - drinks and snacks (peak times only).

Car Parking:
As a result of increased security measures (see Stop Press page) there is a strict no parking policy anywhere near the front of the terminal building. Disabled drivers should ask the security guards at the car park entrance to arrange assistance, if required. All drivers must drop-off in the special designated zone inside the Short Stay car park. This is located at the front part of the car park, nearest the terminal building, but drivers must not leave their cars unattended or wait longer than is necessary to unload . Unattended cars may be clamped. Drivers wishing to leave their cars unattended must also park in the Short Stay car park but in a normal parking bay. There is an adequate number of disabled bays for Blue Badge holders. The first 10 minutes are free for all vehicles and the entry ticket can be inserted directly into the exit machine provided your stay is not more than 10 minutes. Stays in excess of 10 minutes must be paid for by using the ticket machines located inside the terminal building. The main car park opposite the terminal building is divided into Long Stay 1 and Short Term and details of the tariffs in both car parks can be obtained by ringing 0151 907 1661 or 1665 or by visiting the airport's website (see our Links page).

The Long Stay 1 and the Short Stay Car Parks are both accessed by turning left off the roundabout near the Yellow Submarine feature. Separate barriers then divide the car park into the two sections.

Long Stay 1: Obtain ticket on entry and pay at machines inside the terminal before returning to your car. Alternatively, pre-book on the airport's website (accessed from our Links page) to make significant savings on the Gate Price. There are also spaces available beyond the old control tower and this section of the Long Stay 1 car park is accessed via an underpass. Follow "Additional Parking" signs. Exit from all areas can be made alongside the original entry point but see paragraph below. This car park is cheaper for stays in excess of 6 hours and starts at £19.00 for the first day. Stays in excess of 24 hours can be pre-booked online (Early Bird or Getaway) to obtain substantial discounts on the full Gate rate.

Please note that as a result of the building of a new hotel and multi-storey car park, the reduced capacity in Long Stay 1 often results in it being full and if this is the situation when you arrive (as indicated on the signs approaching the airport) drivers should use Long Stay 2. Note also that a new exit from Long Stay 1 can result in vehicles from the far end of this car park using this new exit. Follow the exit road around to join Hale Road. Turn left and this will bring you to Speke Hall Avenue which is the main access from and to the airport. Turn right here but please exercise great care as you cross the incoming traffic flow to cross over to the far side of the dual carriageway.

Long Stay 2: located on the right hand side of the last section of dual carriageway before reaching the airport. This is clearly visible - turn right at the roundabout as you approach the airport. Charges in this car park are the same as in Long Stay 1. Obtain ticket on entry and pay at machines inside the terminal before returning to your car. Alternatively, pre-book on the airport's website (accessed from our Links page) to make significant savings on the Gate Price.

Short Stay: This section is also accessed by turning left off the roundabout near the Yellow Submarine feature. Obtain ticket on entry and pay at machines inside the terminal before returning to your car. The first 10 minutes are free. Length of stay is not restricted but becomes more expensive than both Long Stay car parks after 6 hours. Exit the Short Stay car park via a barrier close to, then through, the main exit point.

Premium Rate Car Park: This is located immediately adjacent to the terminal building and provides easy and rapid access to the terminal at a premium rate. Maximum duration of stay is 9 days. Pre-book on the airport's website (see our links page). A limited number of season tickets are available in this car park which allow unlimited access at any time. Contact the car park department on 0151 907 1661 or 1665.

Illuminated signs on the approach to the airport state which of the car parks have spaces available. Note that pre-booking is capacity constrained so cannot be guaranteed to be always available. Book early to avoid disappointment.

Cycle Parking:
Bicycle storage bins are located in the short stay car park. A £50 deposit is required but there is no charge for their use.

Left Luggage:
A left luggage facility is available on the ground floor (Level 1) to the right of the Check In desks (in the same place as passengers check in oversize baggage). Charges are payable, depending on the number of items and duration of storage. All luggage deposited will be will be subject to screening by X-ray machines before acceptance.

Executive Lounge:
The Halewood International Business Lounge is available for use at a cost of £12.95 per person but is free to members of the British Airways Gold and Silver Clubs and the One World Alliance Club. These members can also bring one guest with them free of charge. Priority Pass Holders are also admitted free of charge. Free newspapers and refreshments are available. Other facilities include payphones and internet laptop connections. Open from 0530 to 2000 every day, the lounge is situated airside beyond security control. Prior booking can be made, if required, on the airport's website. For further information ring 0151 907 1002 during opening hours.

Cavern Suite:
This room will accommodate up to about 80 persons sitting in rows and is available to hire for meetings, seminars and other presentations. Contact the airport's marketing department for further information. The room is located in the main terminal building.

Prayer Room:
A multi-denominational Prayer Room is available opposite the lifts on level 3, landside. The airport has a full-time Chaplain - ask at the Information Desk to see of she is on duty.

Garden of Remembrance:
A small area has been set aside outside the terminal for persons to visit. It has been created in connection with Liverpool's "Year of Faith in One City 2004" and a commemorative tree was planted by the Right Reverend James Jones, Bishop of Liverpool on 30 September 2004. Further features will be added in due course. Seats are available for persons to sit in quiet reflection and will be of particular significance for those with loved ones lost during the last war and who were involved with the airport or aviation. On 21 May 2005, a flowering Magnolia Stellata bush was planted by FoLA Chairman, Paul Ellison, dedicated in memory of past Friends. The ceremony of dedication was conducted by the Airport Chaplain, Nicky Lees (see photo below). The Garden can be found just beyond the eastern end of the terminal building, i.e. the left hand side when looking at the front of the terminal.

Airport Tours:
The Airport offers tours of the landside areas of the airport to groups of adults/students of up to 30 persons per visit, and lasts about two hours. There is a charge of £5 per person. Car parking is available at a discounted rate of £3 per vehicle. A selection from buffet menus can be made available, if required, at extra cost. These tours will have either airport staff or members of the Friends of Liverpool Airport as guides. A presentation entitled " Past, Present and Future" will be given in the Cavern Suite - a room not normally open to the public and which contains many photographs from Liverpool's Beatles era. Further information and an Application Form can be obtained by writing to Julie Scott, Customer Services Co-ordinator, Liverpool John Lennon Airport, Liverpool L24 1YD or contact her on 0151 907 1640. If you prefer, e-mail her from the link provided on our Links to Related Internet Web Sites page.

Special Facilities:

• Parent, Children and Baby Rooms - separate facilities are available in the terminal for parents to accompany small children to use toilets in private cubicles and for nappy changing. Private cubicles are also available for baby feeding. The Information Desk will advise on the nearest location.
• Shower Room - located in Departure Lounge on Level 2.
• Disabled facilities:
  - low level telephone on Level 3 (landside) opposite toilets.
  - toilets available in all areas.
  - reserved car parking spaces in both short and long stay.
  - wheelchairs available from near Information Desk.
  - lifts available to all levels.
  - ambulift vehicle to gain access to aircraft without having to use steps. Please
  . make your special needs known when booking your ticket.
  

Fear of Flying Courses:
A comprehensive fear of flying course is available at the airport by "WLF Enjoyflying". Please see our Links page for further information and contact details for this company.

Cash Dispensers and Telephones:
There are four cash dispensers in the terminal - two on Level 1 and two just to the right of the top of the escalator and stairs leading to the Level 3 "Quadrant" area. Please note that some of these machines might make a transaction charge if they are not owned by your bank or have no reciprocal arrangements with them.

Telephones, including a low level one for wheelchair users (on Level 3, landside, opposite toilets), are located throughout the terminal.

Internet and E-mail facilities:
Workstations are available airside in the Departure Lounge, near W H Smith and on Level 3 landside, near Wetherspoon. Stand-up, telephone type workstations are located on Level 1 near the Information Desk and in the area near the exit from the Arrivals Hall.

Photo Booths:
Located on Levels 1 and 3 (landside), the machine produces four passport size colour photographs while you wait.

Miscellaneous:
Drinks and snacks vending machines are located throughout the terminal. A Royal Mail post-box and postage stamp machine is situated near the Departures entrance door on Level 1, adjacent to the Travelex Exchange Bureau.

Viewing Area:
Landside (i.e. the area before the security control search and x-ray area), the apron can be seen from the Burger King restaurant and the Caffè Ritazza coffee shop. Airside (i.e. passengers only), the apron can be seen from the central area of the Departure Lounge.

Police:
Merseyside Police have police officers stationed at the airport. Their office is on the Level 2 walkway between the John Lennon statue and the escalator going up to Level 3, near the Cavern Suite. If you wish to speak to one of them please ask at the Information Desk to check if they are on duty if you cannot see anyone on their rounds or in their office.

Hotels:
The four star Liverpool Marriott Hotel South *(to become Crowne Plaza Liverpool - John Lennon Airport from 1 August 2008)* is located about a mile from the present terminal and occupies the old airport terminal building. This listed building has been converted and retains its original 1930s art deco style (see photo below and another on the Recent History and Current Developments page). Hotel guests have complimentary use of the David Lloyd Sports and Leisure Centre located adjacent to the hotel. A shuttle vehicle operates between the airport and the hotel. Overnight hotel accommodation and car parking packages are available. Telephone 0151 494 5000.

This replica of a Dragon Rapide aircraft stands in front of the main entrance of the Marriott Hotel (MM)

A Holiday Inn Express, situated less than a mile from the airport, opened in October 2006. Central reservations number: 0870 400 9093. Hotel Reception: 0845 345 0000

Work has started on building a new hotel and multi-storey car park opposite the terminal building, scheduled to be completed by the summer of 2009. The airport would like to apologise to passengers for any inconvenience this may cause, particularly to the car parking arrangements. Please see the Car Parking paragraphs on this page, above.

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